{"id":111,"date":"2024-08-16T14:32:56","date_gmt":"2024-08-16T12:32:56","guid":{"rendered":"https:\/\/revitaliweb.com\/demo-hypno-1\/?page_id=111"},"modified":"2024-08-19T14:36:17","modified_gmt":"2024-08-19T12:36:17","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/revitaliweb.com\/demo-hypno-1\/conditions-generales-de-vente\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_726327234\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-242138949\">\n\n\n\t<div id=\"col-1616010935\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1>Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/h1>\n<p>Les conditions g\u00e9n\u00e9rales de vente ont pour objectif de donner\u00a0des informations sur la vente\u00a0\u00e0 laquelle elles se rapportent.<\/p>\n<p>Elles constituent un\u00a0socle de n\u00e9gociation\u00a0entre vous et votre client. Vous pouvez convenir de conditions particuli\u00e8res de vente dans votre \u00e9change commercial.<\/p>\n<p>Ces conditions particuli\u00e8res ne font pas partie des conditions g\u00e9n\u00e9rales de vente soumises \u00e0 l\u2019obligation d\u2019information pour tous les acheteurs.<\/p>\n<p data-test=\"contenu-texte\">Les CGV doivent figurer\u00a0<strong>obligatoirement<\/strong>\u00a0sur votre site internet. Le non-respect de cette obligation d\u2019information est puni de\u00a0<span class=\"sp-prix\">3 000\u00a0\u20ac<\/span>\u00a0d\u2019amende.<\/p>\n<p data-test=\"contenu-texte\">Les conditions g\u00e9n\u00e9rales de vente doivent contenir les\u00a0<strong>informations\u00a0<\/strong>suivantes\u00a0:<\/p>\n<ul class=\"sp-item-list\">\n<li>Caract\u00e9ristiques essentielles des biens et\/ou services<\/li>\n<li>Prix\u00a0<abbr class=\"tool-tip\" tabindex=\"0\" data-toggle=\"tooltip\" data-sigle=\"R24408\" data-original-title=\"TTC\u00a0:\u00a0Toutes taxes comprises\">TTC<span class=\"fr-sr-only\">: TTC\u00a0:\u00a0Toutes taxes comprises<\/span><\/abbr>\u00a0en euros<\/li>\n<li>Frais, date et modalit\u00e9s de livraison<\/li>\n<li>Modalit\u00e9s d\u2019ex\u00e9cution du contrat<\/li>\n<li>Modalit\u00e9s de paiement\u00a0: modes de paiement autoris\u00e9s et question du retard de paiement.<\/li>\n<li>Droit de r\u00e9tractation\u00a0: d\u00e9lai et conditions pour annuler et renvoyer la commande.<\/li>\n<li>Modalit\u00e9s de r\u00e8glement des litiges\u00a0: tribunal comp\u00e9tent et possibilit\u00e9 de recourir \u00e0 un m\u00e9diateur.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Prestations de services conclues au sein de l\u2019\u00e9tablissement<\/h2>\n<p>Vous devez indiquer les<strong>\u00a0informations suivantes<\/strong>\u00a0dans vos CGV\u00a0:<\/p>\n<ul class=\"wp-block-list\">\n<li>Caract\u00e9ristiques essentielles<strong>\u00a0<\/strong>du service vendu<\/li>\n<li>Prix<\/li>\n<li>Date ou d\u00e9lai de livraison du service vendu<\/li>\n<li>Vos coordonn\u00e9es<\/li>\n<li>Possibilit\u00e9 d\u2019avoir recours \u00e0 un\u00a0<a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F33338\" target=\"_blank\" rel=\"noreferrer noopener\">m\u00e9diateur de la consommation<\/a><\/li>\n<li><a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F23844\" target=\"_blank\" rel=\"noreferrer noopener\">Statut et forme juridique<\/a>\u00a0de votre entreprise<\/li>\n<li>Num\u00e9ro d\u2019inscription au registre du commerce et des soci\u00e9t\u00e9s ou au registre national des entreprises en tant qu\u2019entreprise du secteur des m\u00e9tiers de l\u2019artisanat<\/li>\n<li>Si votre activit\u00e9 correspond\u00a0<a href=\"https:\/\/www.inpi.fr\/annuaire-activites-professions-reglementees\" target=\"_blank\" rel=\"noreferrer noopener\">aux professions r\u00e9glement\u00e9es<\/a>, le nom et l\u2019adresse de l\u2019autorit\u00e9 qui vous a d\u00e9livr\u00e9 l\u2019autorisation<\/li>\n<li>Si vous en avez un, votre\u00a0<a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F23570\" target=\"_blank\" rel=\"noreferrer noopener\">num\u00e9ro de TVA intracommunautaire<\/a><\/li>\n<li>Si vous exercez une\u00a0<a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/R60814\" target=\"_blank\" rel=\"noreferrer noopener\">activit\u00e9 r\u00e9glement\u00e9e<\/a>, votre titre professionnel, l\u2019\u00c9tat europ\u00e9en dans lequel vous l\u2019avez eu, le nom de l\u2019ordre ou de l\u2019organisme aupr\u00e8s duquel vous \u00eates inscrit<\/li>\n<li>Loi applicable et tribunal comp\u00e9tent<\/li>\n<li>Garantie financi\u00e8re\u00a0ou assurance responsabilit\u00e9 professionnelle souscrite. Les coordonn\u00e9es de votre assureur et la couverture g\u00e9ographique du contrat ou de l\u2019engagement<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Prestations de services \u00e0 distance<\/h2>\n<p>Vous devez indiquer les informations suivantes dans vos CGV\u00a0:<\/p>\n<ul class=\"wp-block-list\">\n<li>Caract\u00e9ristiques essentielles<strong>\u00a0<\/strong>du produit vendu<\/li>\n<li>Prix<\/li>\n<li>Modalit\u00e9s de paiement, de livraison, d\u2019ex\u00e9cution du contrat et de traitement des r\u00e9clamations<\/li>\n<li>Date ou d\u00e9lai de livraison du produit vendu<\/li>\n<li>Vos coordonn\u00e9es<\/li>\n<li>Possibilit\u00e9 d\u2019avoir recours \u00e0 un\u00a0<a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F33338\" target=\"_blank\" rel=\"noreferrer noopener\">m\u00e9diateur de la consommation<\/a><\/li>\n<li><a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F23844\" target=\"_blank\" rel=\"noreferrer noopener\">Statut et forme juridique<\/a>\u00a0de votre entreprise<\/li>\n<li>Num\u00e9ro d\u2019inscription au registre du commerce et des soci\u00e9t\u00e9s ou au registre national des entreprises en tant qu\u2019entreprise du secteur des m\u00e9tiers de l\u2019artisanat<\/li>\n<li>Si votre activit\u00e9 correspond aux<a href=\"https:\/\/www.inpi.fr\/annuaire-activites-professions-reglementees\" target=\"_blank\" rel=\"noreferrer noopener\">professions r\u00e9glement\u00e9es<\/a>, le nom et l\u2019adresse de l\u2019autorit\u00e9 qui vous a d\u00e9livr\u00e9 l\u2019autorisation<\/li>\n<li>Si vous en avez un, votre\u00a0<a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F23570\" target=\"_blank\" rel=\"noreferrer noopener\">num\u00e9ro de TVA intracommunautaire<\/a><\/li>\n<li>Si vous exercez une\u00a0<a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/R60814\" target=\"_blank\" rel=\"noreferrer noopener\">activit\u00e9 r\u00e9glement\u00e9e<\/a>, votre titre professionnel, l\u2019\u00c9tat europ\u00e9en dans lequel vous l\u2019avez eu, le nom de l\u2019ordre ou de l\u2019organisme aupr\u00e8s duquel vous \u00eates inscrit<\/li>\n<li>Loi applicable et tribunal comp\u00e9tent<\/li>\n<li>Garantie financi\u00e8re\u00a0ou assurance responsabilit\u00e9 professionnelle souscrite. Les coordonn\u00e9es de votre assureur et la couverture g\u00e9ographique du contrat ou de l\u2019engagement<\/li>\n<li>Existence et modalit\u00e9 de mise en \u0153uvre de la\u00a0<a href=\"https:\/\/www.service-public.fr\/particuliers\/vosdroits\/F11093\" target=\"_blank\" rel=\"noreferrer noopener\">garantie commerciale<\/a>\u00a0et d\u2019un service apr\u00e8s-vente<\/li>\n<\/ul>\n<p>Vous devez indiquer dans vos CGV la possibilit\u00e9 pour le client de\u00a0<strong>se r\u00e9tracter<\/strong>\u00a0apr\u00e8s avoir conclu le contrat de prestation de services et de quelle mani\u00e8re il peut le faire. Vous devez \u00e9galement proposer un\u00a0<a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/R38397\" target=\"_blank\" rel=\"noreferrer noopener\">formulaire type de r\u00e9tractation<\/a>.<\/p>\n<p>Le d\u00e9lai de r\u00e9tractation est de\u00a0<strong>14 jours<\/strong>. Il court \u00e0 compter de la conclusion du contrat pour les prestations de services.<\/p>\n<p>En l\u2019absence de mention, votre client b\u00e9n\u00e9ficiera d\u2019un d\u00e9lai plus long\u00a0<strong>pouvant aller jusqu\u2019\u00e0 12 mois\u00a0<\/strong>pour annuler sa commande et se faire rembourser. Si vous informez le votre client durant cette p\u00e9riode qu\u2019il existe un d\u00e9lai de r\u00e9tractation alors, un d\u00e9lai de 14 jours d\u00e9marrera \u00e0 compter de la diffusion de l\u2019information.<\/p>\n<p>Lorsque vous \u00eates inform\u00e9 de la d\u00e9cision du client de se r\u00e9tracter, vous disposez d\u2019un d\u00e9lai de\u00a0<strong>14 jours pour proc\u00e9der au remboursement<\/strong>\u00a0de la totalit\u00e9 des sommes vers\u00e9es.<\/p>\n<p>Toutefois, certaines prestations\u00a0<strong>ne sont pas soumis au droit de r\u00e9tractation<\/strong>\u00a0et ne peuvent donc pas \u00eatre rembours\u00e9s. C\u2019est notamment le cas des produits suivants\u00a0:<\/p>\n<ul class=\"wp-block-list\">\n<li>Prestation de services d\u2019h\u00e9bergement, transport de biens, location de voiture, restauration ou activit\u00e9 de loisirs fournies \u00e0 une date d\u00e9termin\u00e9e.<\/li>\n<li>Prestation de services pleinement ex\u00e9cut\u00e9s avant la fin du d\u00e9lai de r\u00e9tractation\u00a0: l\u2019ex\u00e9cution du service doit avoir commenc\u00e9 apr\u00e8s accord pr\u00e9alable expr\u00e8s du consommateur et renoncement expr\u00e8s \u00e0 son droit de r\u00e9tractation<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_726327234 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-111","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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